Returns & exchanges
We have introduced a simple Exchange & Return portal where you can input your details and immediately get a label to post back your items.
Currently we have free exchanges worldwide, and free returns from UK and Europe.
HOW DO I RETURN MY ITEMS?
Simply follow the steps below to receive a pre-paid return label via e-mail.
1. To start your return, go to our returns portal (you’ll need your order number handy).
– If the above link doesn't recognise your order please check the first letters in your order number and use the below portal;
2. Select what items you’d like to exchange or return and why. Alternatively select to make an exchange and select a different size, or a completely different product. This helps us improve to make sure you love your purchase next time!
3. Through the portal you will be able to choose a convenient courier, and at the end a label will available to print. Print your return label and attach to the outside of your parcel.
4. Done! Your parcel is now ready to be taken to your chosen drop-off point, or to be collected!