If something is not quite right you’ve got 14 days to send back your items for a refund or exchange. All we ask is that items are in an unused, unaltered condition and returned with their tags and packaging.
UK Returns are free. For International returns - the return delivery cost will be deducted from your refund once we receive your items back.
HOW DO I RETURN MY ITEMS?
Simply follow the steps below to receive a pre-paid return label via e-mail.
1. To start your return, go to our returns portal (you’ll need your order number handy).
2. Select what items you’d like to return and why. Alternatively select to make an exchange and select a different size. This helps us improve to make sure you love your purchase next time!
4. Await a confirmation of your return and label via e-mail. Print your return label and attach to the outside of your parcel.
5. Done! Your parcel is now ready to be taken to your chosen drop-off point, or to be collected!